Shipping Policy and Guidelines
Delivery Guidelines
Residential deliveries are made Monday through Saturday. All commercial deliveries are made Monday through Friday. We do not deliver on national holidays and Sundays. We ship exclusively via FedEx with the exception of all military shipments, which are shipped via the U.S. Postal Service. All orders are shipped within one business day of payment verification.
Customer orders for expedited service must be processed by 12 PM EST to be shipped the same day as ordered. We cannot accommodate requests for expedited service for orders paid with a money order, check or PayPal e-check.
*Please note that we cannot ship to Post Office Boxes.
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Continental US – Standard Delivery
Deliveries within the Continental U.S. are generally made within 1 to 5 business days based on geographical location. For the estimated delivery time to your location within the Continental U.S., see the FedEx Ground Delivery Map below.
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U.S. Expedited Shipment Options
We offer additional options for expedited shipments for US customers:
Next Day Air: Delivered next business day to most US cities.
- EXAMPLE 1:
If order is placed on a Monday before 12 PM EST, the order will be delivered that Tuesday.
If ordered on a Monday after 12 PM EST, the order will be delivered that Wednesday.
- EXAMPLE 2:
If order is placed on a Thursday before 12 PM EST, the order will be delivered that Friday.
If ordered on a Thursday after 12 PM EST, the order will be delivered the following Monday.
2nd Day Air: Delivered in 2 business days to most US cities.
- EXAMPLE 1:
If order is placed on a Monday before 12 PM EST, the order will be delivered that Wednesday.
If ordered on a Monday after 12 PM EST, the order will be delivered that Thursday.
- EXAMPLE 2:
If order is placed on a Wednesday before 12 PM EST, the order will be delivered that Friday.
If ordered on a Wednesday after 12 PM EST, the order will be delivered the following Monday.
3-Day Select: Delivery by the third business day to the Continental US only.
- EXAMPLE 1:
If order is placed on a Monday before 12 PM EST, the order will be delivered that Thursday.
If ordered on a Monday after 12 PM EST, the order will be delivered that Friday.
- EXAMPLE 2:
If order is placed on a Tuesday before 12 PM EST, the order will be delivered that Friday.
If ordered on a Tuesday after 12 PM EST, the order will be delivered the following Monday.
Expedited orders are not delivered on Saturdays. Orders for expedited service must be processed by 12 PM EST to be shipped that day. We cannot accommodate requests for expedited service for orders paid with money order, check or Paypal e-check.
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Shipments to Alaska and Hawaii
All customer orders to Alaska and Hawaii are shipped via 2nd Day expedited service due to remote location limitations that often arise via typical ground and/or home delivery service.
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Shipments to Canada and Puerto Rico
Shipments of customer orders to Canada and Puerto Rico are made via standard international service. Service time to Canada and Puerto Rico typically averages 3 to 5 business days. Please note that customers are responsible for the payment of all Duties and Taxes imposed on shipments at the time of delivery. Duties and taxes are not refundable, especially in the event of refused delivery.
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International Shipments
Typically, orders processed for our international customers are delivered within 5 business days to most metropolitan areas throughout the world. Please note that customers are responsible for the payment of all Duties and Taxes imposed on shipments at the time of delivery. Duties and taxes are not refundable, especially in the event of refused delivery.
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Military APO/FPO Shipments
All APO/FPO shipments must be shipped via the U.S. Postal Service. APO/FPO orders are generally delivered within 4 to 6 weeks of shipment. If these shipments are not delivered within 75 days or more, a claim can be submitted with the U.S. Postal Service. Please contact our customer service team for details. Rates for APO/FPO shipments are the same as the 2-Day expedited rates.
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Shipping Rates
Continental
U.S.
Shipping Rates
·
Standard: $7.99
·
3-Day: $14.99
·
2-Day: $19.99
·
Next Day: $29.99
·
Alaska & Hawaii (via 2nd Day Air): $29.99
International Shipping Rates
-
Canada
and
Puerto Rico
: $39.99
- International Zone A: $59.99
Anguilla, Aruba, Australia, Bahamas, Barbados, Belgium, Bermuda, British Virgin Islands, Cayman Islands, Dominican Republic, France, France Metropolitan, Germany, Grenada, Guadeloupe, Hong Kong, Ireland, Israel, Italy, Jamaica, Japan, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Philippines, Saint Vincent and the Grenadines, Singapore, South Korea, Sweden, Taiwan, Trinidad And Tobago, Turkey, and United Kingdom
- International Zone B: $69.99
Austria, China, Denmark, Finland, Greece, Iceland, India, Jordan, Liechtenstein, Martinique, Norway, Qatar, Spain, Switzerland, Thailand, and United Arab Emirates
- International Zone C: $89.99
Argentina, Armenia, Bahrain, Belarus, Belize, Bolivia, Brazil, Brunei Darussalam, Bulgaria, Costa Rica, Cyprus, Czech Republic, El Salvador, Estonia, Honduras, Hungary, Kuwait, Latvia, Mauritius, Morocco, Panama, Peru, Poland, Romania, Slovakia , Slovenia, South African Republic, Uruguay, and Vietnam
- International Zone D: $99.99
Chile, Colombia, Egypt, French Polynesia, Kenya, Malta, New Caledonia, Oman, Portugal, and Saudi Arabia
- International Zone E: $134.99
Croatia, Ecuador, Fiji, French Guiana, Gibraltar, Guatemala, Kazakhstan, Lao People's Democratic Republic, Lithuania, Northern Mariana Islands , Paraguay, and Reunion
If your country is not listed above, we do not ship to that location.
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