We No Longer Accept Trade-Ins
When will my trade-in be processed?
The inspection process for consumer trade-in transactions may take up to 10 business days to complete from the time we receive the club (at our facility). After our trained product inspectors complete the receiving process, a credit or gift certificate will be issued to you.
How are golf club trade-in values determined?
To make sure you receive a great price for your golf club, we use The Golf PriceBook™. This is the same price book major retailers and pro shops have been using for years. Because of our experience and knowledge with The Golf PriceBook, we are confident you will receive a fair price for your trade-in.
Does the condition of the golf club matter?
The condition of a preowned golf club has a significant impact on its value. Before receiving a price quote, you will be asked to confirm that your club is not in need of any repairs; is not dented; is not badly scratched; is not cracked; or has significant sky marks. How well you have taken care of your golf club will have a substantial impact on the trade-in value of your club.
How many clubs must be included in an iron set to be accepted for trade-in purposes?
Iron sets must consist of at least eight sequentially numbered clubs. Each iron set must have a pitching wedge (PW) and have matching heads and shafts. Acceptable set compositions include: 3-PW; 4-PW plus SW; 4-PW, plus AW; 5-PW, plus AW and SW; and 5-PW and SW and LW.
What if I trade a set of irons with less than eight (8) consecutively numbered clubs? (for example – 4-PW)
Iron sets trade-in values are based on eight sequentially numbered irons. If you submit a set that has less than eight sequentially numbered pieces, the trade-in value and any related trade-in premiums will be adjusted accordingly to the new value of the smaller iron set.
What if I trade-in a “broken” set of irons? (for example – my set of irons is missing the 7 iron)
Any iron set trade-in that is a broken set (i.e. missing a 7 iron) is not eligible for credit or any applicable trade-in premium.
What if the item I trade-in does not match the item on the packing slip?
If upon the completion of our inspection of the item(s) that you submitted to us, the models for the trade-in items do not match the items listed on your packing slip, the trade-in values will be changed accordingly, as will any applicable trade-in premiums.
What if my trade-in fails?
If your trade-in does not meet our acceptance criteria, we will communicate to you the reasons for declining the trade and will process your transaction utilizing one of the following options:
- We will return of the product to you – you are responsible for return shipping charges and must contact us with payment information. Consumer trade-in returns are shipped via FedEx and your credit card will be charged $7.95 for the trade-in return.
- We will dispose of the item if the club is a no value item and you agree to its disposal.
- We will repair the club, if you agree to the price of the repair and authorize us to complete the repair. We will deduct the repair charges from the initial trade-in value provided to you.